Customer Service Channels

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8 familiar choices to compare. A curated selection.

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In-person supportProvision of service to customers · service type–——

TelephoneTelecommunications device · type of physical object · type of product · type of device–——

EmailMail sent using electronic means · service on Internet · communication technology–——

Live chatReal-time communication over the internet · Subclass of: communication–——

Text messageText messaging service component · technical standard–——

Social mediaVirtual online communities · economic activity · industry · communications media · genre · field of study · type of mass media–——

Video callReal-time video communication · Subclass of: teleconference · remote communication–——

Help centerResource providing support for organization's products and services · service type–——

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